Areas of exp.
Making sure that the gym runs like clockwork falls to Membership Manager, Vicki Quelch. A fitness fanatic herself, Vicki has been exercising since the age of 15. Now an accomplished runner, Vicki can often be seen exercising at the gym. She always has a smile on her face. With customer service skills honed from working for a bank for 9 years, Vicki is your go to person for all membership matters. Whether it’s setting up your Direct Debit or wanting to arrange an induction, either speak to her at the gym or email her on firstname.lastname@example.org
Vicki says: “I love the friendly atmosphere at Fitness Focus. There’s never a dull moment, never a dull person. I’ve been a member of much larger gyms and the atmosphere was nowhere near as welcoming as Fitness Focus. Here all the staff and customers are friendly and willing to help one another out even on the days you’re not necessarily up for it.”